Privacy Policy

We are very pleased that you are interested in our offer. With this data protection declaration we inform you about the type, scope and purpose of the personal data processed by us and your rights as a data subject.

This is the privacy statement of Pactnuel community. Pactnuel adheres to the applicable laws and regulations in the field of the protection of personal data (including the General Data Protection Regulation, GDPR) when processing your personal data. Below you can read more about which personal data we process about you, how we do this, why and what your rights are.

Processing Of Personal Data, Basis And Purposes

In order to implement your requests, we process:

if you visit our website: a number of functional cookies, for example to save your agreement for placing cookies and to register whether our newsletter pop-up has already been shown to you;

when you contact us by e-mail: your name, your (e-mail) address and any other (personal) data that you share with us, including of course your comment (request, question or complaint). We do this to be able to take note of your comment, to contact you and to keep you informed of the progress of your comment;

if you sign up for our newsletters: your name and email address. We do this to inform you about the developments within Pactnuel and about our services. If you no longer appreciate this, you can unsubscribe via a link in the relevant mailing.

Without having the above-mentioned information, we cannot meet your requests.

In the context of our legitimate interest (being able to improve our website and in the context of compliance with laws and regulations):

Process by means of placing analytical cookies, your unique identification and statistics regarding viewed pages, traffic to and from the website, the time of your visit, the referring URL, any keywords you use, the operating system you use, the browser used by you, specifications about the device or device used by you, your IP address and, if specified by you, your name and email address. This data helps us to measure interest in our website and to improve the user-friendliness of the website.

In response to requests from third parties, such as rightholders, supervisors, the Tax and Customs Administration, the judiciary, the police and other investigative authorities, we can provide (personal) data to, if Pactnuel is obliged to do so on the basis of laws and regulations or to that end. sees reason on the basis of this statement.

user ID is a randomly generated identification number when you register, under which you are listed as a user and which enables us to subsequently identify you as an authorized user and give you access to the services.

We collect the relevant usage data using cookies and similar technologies. The collected usage data includes the following information:

  • Article
  • Region of use
  • Actions (e.g. sharing content, comments)
  • Frequency and duration of use
  • Playing audio and video formats

We process the data for the purpose of being able to show you content tailored to your interests and your use at Pactnuel and to recommend articles and content that are of interest to you by e-mail. If you do not wish to receive personalized article recommendations by email, you have the option of deactivating this service at any time.

Mailings and newsletters

We will also use the email address you received during registration or as part of the execution of the contract to inform you by email about your own similar products and about existing subscriptions or in general about our online services, provided that we collect you when you collect the E-mail address pointed out and you have not contradicted this. In this case, the processing of the e-mail address takes place on the basis of our legitimate interest in exploring our service. You have the option at any time to object to the sending of this information about other product offers, for example by clicking on the unsubscribe link provided in each of these emails.

If you have ordered one of our mailings or newsletters, we will also use your email address to send you the newsletter you have ordered. You have the option at any time to revoke your consent with future effect or to unsubscribe from the ordered newsletter, for example by clicking on the unsubscribe link provided in each newsletter..

Email tracking

If you have subscribed to one of Pactnuel's mailings or newsletters or personalized product and media offers by email, so-called tracking pixels are integrated in the emails, for the purpose and in our interest to be able to optimize our newsletter. This gives us information about which browser and operating system is being used, which IP address is currently accessing and who the provider is. It also detects whether the email has been read and whether the link integrated in the email has been clicked on and the respective website has been visited using this IP address. Besides, the number of accesses to the website is counted and the corresponding time of day is recorded when the email was accessed and the access was made. The approximate location of the user is also transmitted. If you do not want this, you can unsubscribe from the newsletter at any time as described above.

Push notifications

If you have registered to receive so-called push notifications, our push notifications will provide you with regular information about editorial content that our team selects for you. We remain responsible for data processing. To register for the push messages, you have to confirm the query of your browser or device to receive the notifications. We document and save this process. The time of registration and a browser or device ID are saved for this. This data is used on the one hand to send you the push notifications and on the other hand as proof of your registration.

In our interest and for the purpose of constantly optimizing our push notifications, we also statistically evaluate user behavior with regard to our push notifications. This enables us to see whether and when our push notifications were displayed and clicked on. This enables us to determine which push notifications the recipients are interested in, in order to tailor future messages to the presumed interests of all recipients and thus to increase interest in our offer. In addition to the browser or device ID, we also save the focus of the page on which the push notifications have been activated. We also use this information to send push notifications to the relevant subscribers that are in their alleged interest.

A browser or device ID is only assigned to a specific person if we are legally obliged to do so, to defend ourselves against claims if this is necessary as evidence, and to pursue any violations of the law. You can revoke your consent to the storage and use of your personal data to receive our push notifications at any time with future effect.

For this purpose, please withdraw your consent. You can revoke your consent in the settings provided for this purpose in order to receive push notifications in your browser. If you use our push notifications on a desktop PC with the "Windows" operating system, you can also unsubscribe from the push notifications by right-clicking on the respective push notification in the settings that appear there. Your data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, provided that there are no statutory retention periods. The host process is explained in detail under the following link: you can also unsubscribe from the push notifications by right-clicking on the respective push notification in the settings that appear there. Your data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, provided that there are no statutory retention periods.

Geo-localization

Based on the shortened IP address, we can display regional content on all of our websites that are accessed from a specific region. This so-called geo-localization, i.e. the assignment of a website call to the place of the call, is generally carried out exclusively on the basis of the anonymized IP address and only up to the geographic level of the federal states / regions. No conclusions can be drawn about the specific location of a user from the geographic information obtained in this way.

Comment function and surveys

On our website, we occasionally offer the possibility to submit comments, feedback or to report bugs and incorrect content as well as to take part in surveys, whereby additional personal data that you voluntarily provide will be stored. In these cases, we process the data that you transmit to us. If your input is intended for publication and you have given your consent, you can make comments and subscribe to our online services. The same applies to surveys in which you participate. If you want to publish a comment, you have to fill in the fields provided. You can also use a pseudonym here. If you do not fill in the fields, you cannot post a comment. We collect and process the data provided by you in order to publish your comment as requested and to be able to check for possible violations of our netiquette rules.

Your contact

When you contact us, e.g. via e-mail, the data you provide will be processed by us to process your request edit and contact you if necessary. We will delete the data arising in this context if it is no longer required for the aforementioned purpose, provided that there are no statutory retention requirements to the contrary.

We also occasionally provide contact forms from third-party providers, for the purpose and in the interest of enabling you to contact the third-party provider specified in the contact form. The personal data you entered in the contact form will be forwarded directly to the third party provider via an interface. We have no access to the data, there is no (intermediate) storage of the data.

Disclosure of your data to third parties

We only transfer your personal data to third parties if the transmission is necessary in order to fulfill our contractual obligations to you and this is evidently done with or together with another provider (e.g. in the case of co-operations), we for disclosure in any other way are legally authorized or obliged, or you have given us the appropriate consent.

Web Analysis services

In our interest and for the purpose of constantly improving our offers and adapting them to the interests of our users and displaying usage-based online advertising, we use a number of services that collect data about your usage behavior on our website or in the app and for us evaluate. If these service providers are not themselves responsible in the sense of data protection law, they always process the user data in accordance with instructions based on an order processing agreement. You can deactivate the individual analysis services at any time for the future and thus object to data processing.

Cookies and similar technologies

We use cookies and similar technologies for the purpose publicity, market research and needs-based design as well as to ensure the functionality of our website.

Cookies are small files that your browser places on your device in a designated directory. Through them, we determine whether you have visited a website before. If you agree, login data for an online service can also be stored in cookies, so that you do not have to enter this login data each time you visit the page. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies.

Cookies are used on the Pactnuel website. Cookies are small text files that are also saved on your PC by your web browser and contain pseudonymized data. Cookies do no damage to your computer and contain no viruses. Such cookies are not only set by Pactnuel itself, but also on their behalf by third-party providers such as Google.

Cookies are used on our digital offering to increase user-friendliness and to design the Pactnuel website as individually as possible and as required each time it is accessed, and to analyze and use marketing options for the stern website if necessary. When you access stern's websites, cookies are also set that remain saved beyond your current visit to the website (so-called session).

Objection option:
If you do not wish to use cookies or want to delete existing cookies, you can switch them off and remove them via your internet browser. You can find more information on deleting or preventing cookies in the help texts for your browser or on the Internet, for example under the keywords "disable cookies" or "delete cookies.”